FREQUENTLY ASKED QUESTIONS
For All Customers:
- Standard Shipping (UPS, USPS & FedEx): $60 for reliable delivery.
- Express Shipping (UPS, USPS & FedEx): $75 for fast delivery services.
For Middle East Customers:
- Standard Shipping (UPS, USPS & FedEx): $90 for reliable delivery..
We accept:
- Bank transfers
- Cryptocurrency (Bitcoin and USDT)
Choose your payment method at checkout.
Thank you for your order and payment. A member of our support team needs to individually confirm your payment to avoid processing errors.
Our dispatch team will process your order promptly once the payment is registered by the support agent who will be contacting your via Whatsapp, email or phone to provide the details for your payment completion.
You will receive an email confirmation and tracking information later today. Thank you for your understanding and support.
Shipping Process
Our peptides are shipped in their lyophilized (freeze-dried) state to ensure stability. vial packaging will be 3x vacuum sealed, placed in a decoy, foam strayed before boxed for maximum security and discretion.
Protection from Sunlight
Our packaging shields peptides from direct sunlight, preserving their condition during transit.
Post-Delivery Handling and Storage
Upon receipt, handle peptides properly. Once reconstituted, store them in the refrigerator to maintain quality and effectiveness.
Need Further Assistance?
If you have questions about our peptides, shipment, or handling, contact us. We are here to support you.
Peptides absorb moisture, so let them warm to room temperature before opening. Follow these steps for handling:
- Weigh Quickly: In a clean environment, weigh only what you need.
- Reseal Tightly: Close the container after use.
- Store Properly: Keep unused peptides at -20°C or lower in a sealed container with a desiccant.
Proper storage reduces bacterial degradation and oxidation, extending shelf life. When dissolving peptides, use recommended solvents and sonication if needed. Sterilized water is preferred, but buffers can be used based on peptide properties.
Important: Peptides in solution are less stable than in freeze-dried form. If storing in solution, keep at -20°C with sterile buffers at pH 5-6.
Our Parcel Follow-up Policy
We understand the importance of timely deliveries. Please allow up to seven days for your parcel to arrive before contacting us. This helps accommodate any minor shipping delays.
International Deliveries and Customs
International deliveries may be held in customs, causing delays beyond our control. If customs request additional documents, we are here to assist, but resolution time depends on customs authorities.